Last updated: 13 January 2026
These Terms and Conditions (“Terms”) govern the provision of services by Gradatim LTD (“we”, “us”, “our”) to you (“you”, “Client”).
Company details Gradatim LTD is a company registered in England and Wales under company number 16507573. Registered office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom Email: info@gradatim.co.uk
By engaging our services, requesting a proposal, or signing any agreement/scope of work with us, you agree to be bound by these Terms.
1. Services
1.1 We provide marketing consultancy, personal branding, lead generation strategies, campaign management, content creation, digital advertising, and related services (the “Services”) on a bespoke, project-based or retainer basis. 1.2 The exact scope, deliverables, timeline, and fees will be set out in a written proposal, quote, email confirmation, or signed agreement (“Service Agreement”) sent to you. The Service Agreement forms part of these Terms. 1.3 We do not guarantee specific results (e.g. number of leads, revenue increase, ranking positions) as marketing outcomes depend on many external factors.
2. Fees & Payment
2.1 Fees are stated in the Service Agreement (fixed project fee, monthly retainer, or hourly rate). 2.2 Unless otherwise stated:
- A non-refundable deposit of 40–50% is required before work begins.
- Remaining balance is due on completion (project) or monthly in advance (retainer).
- VAT is charged at the prevailing rate (currently 20%) where applicable. 2.3 Payment is due within 7 days of invoice date via bank transfer, Stripe, or the method specified in the invoice. 2.4 Late payments incur interest at 8% above the Bank of England base rate, plus reasonable debt recovery costs. 2.5 We may suspend or terminate Services if any payment is overdue by 14 days.
3. Client Obligations
3.1 You agree to:
- Provide all necessary information, access, materials, and approvals promptly.
- Ensure all content you supply does not infringe third-party rights.
- Comply with all applicable laws (including advertising standards, data protection). 3.2 You are responsible for the accuracy of any information or approvals you provide.
4. Intellectual Property
4.1 We retain ownership of all pre-existing materials, methodologies, templates, and tools we bring to the project. 4.2 Upon full payment, we grant you a non-exclusive, perpetual, royalty-free licence to use the final deliverables for your own business purposes. 4.3 You may not resell, redistribute, or use our work to provide similar services to third parties without written permission.
5. Confidentiality
5.1 Both parties agree to keep confidential any non-public information disclosed during the engagement and not to use it except for performing or receiving the Services. 5.2 This obligation survives termination.
6. Data Protection
6.1 We act as a data processor when handling personal data on your behalf (e.g. running ad campaigns, email marketing). 6.2 We will process personal data only in accordance with your documented instructions and our obligations under UK GDPR. 6.3 Our full Data Processing Agreement is available on request or linked in our Privacy Policy.
7. Termination & Cancellation
7.1 Either party may terminate for material breach (with 14 days’ notice to remedy, if remediable). 7.2 You may cancel a project before work begins (deposit is non-refundable). 7.3 For monthly retainers: minimum 3-month term (unless otherwise agreed); thereafter 30 days’ written notice. 7.4 On termination, you must pay all fees for work completed up to the termination date.
8. Limitation of Liability
8.1 Nothing in these Terms excludes or limits liability for death, personal injury, fraud, or any matter that cannot be excluded under law. 8.2 Subject to 8.1, our total liability (whether in contract, tort, or otherwise) is limited to the total fees paid by you in the 12 months preceding the claim. 8.3 We are not liable for any indirect, consequential, or special loss (including loss of profits, business, reputation, data).
9. Force Majeure
Neither party is liable for delay or failure caused by events beyond reasonable control (e.g. acts of God, war, strikes, government restrictions, cyber-attack on third-party platforms).
10. Governing Law & Jurisdiction
These Terms are governed by the law of England and Wales. Any dispute shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Entire Agreement & Variation
These Terms (together with any Service Agreement) constitute the entire agreement. Any variation must be in writing and signed by both parties.
12. Contact
If you have questions about these Terms, contact: Email: info@gradatim.co.uk Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ